Delivery

Postage Costs

UK
Up to £9.99 = £1.50
£10 – £39.99 = £2.95
£40 + = Free!
Express Delivery* = £9.95

Europe
Up to £9.99 = £3.95
10 – £49.99 = £5.95
£50 – £149.99 = £9.95
£150 + = £12.95
Express Delivery** = £15.00 – shipped quickly and tracked

Rest of world
Up to £9.99 = £3.95
10 – £49.99 = £7.95
£50 – £149.99 = £13.95
£150 + = £18.95
Express Delivery** = £22.00 – shipped quickly and tracked

** Express delivery for Europe and Rest of the World usually shipped next working day from order except Mondays.

*UK Customers Express Delivery
Order before 12noon for next day delivery via UPS or Royal Mail Special Delivery. Total cost of delivery £9.95.
Please contact us before you order to ensure we are able to dispatch your purchases.
Only available Tuesday-Friday and for UK customers only. Orders placed on a Friday may not arrive until Monday.
Orders placed on a Saturday/Sunday/Monday will not be dispatched until Tuesday as we are usually closed on Mondays.
A contact phone number is required for this service.
Free postage codes cannot be used with this service.

Delivery

UK items will be sent via Royal Mail 1st or 2nd Class, Recorded Delivery (Signed for), Special Delivery, Hermes or UPS with the relevant level of insurance and proof of purchase. We will email you when the item has been dispatched. For large or heavy items or parcels we may use UPS. In this case we will contact you beforehand to arrange a suitable delivery date.

We aim to dispatch your parcel within 3 working days but usually dispatch within 1-2 working days. All items will be dispatched as soon as possible and will be delivered within 2 weeks for UK customers or 30 days for international, or as stated on product page. Once dispatched we will email you a dispatch notification.

In some cases where items are made to order, delivery may take longer than usual. We will advise on a delivery date in this case.

Please bear in mind most items are handmade one off’s or from small editions so we may sell out of certain items at particularly busy periods. In this case we will advise you of a delivery date.

Shipping to Non EU countries will be sent via Royal Mail’s overseas parcel services. Insurance will be obtained for goods.

Please note that shipment to non EU countries may be subject to import duties and tax. Additional charges must be paid by the customer. Tudor House Gallery has no control over these charges and bears no responsibility.

Please get in touch if you require a parcel to arrive by a certain date.